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Claim Form FAQs


Section I.  Claimant Information

Answer:

This is information about the property owner.  All the people listed on the deed should be included on the form.  All the owners must sign the form at the end.
If the property is owned by a business or an entity like a trust, list the entity as the owner.  If you are the trustee or an officer of the business, put your name on the line provided.  Remember to put your title (for example, “trustee” or “owner”).
If you aren’t sure if the property is owned by an entity, check your property tax bill.
If you no longer own the property, make sure you put the dates you did own it.

Section II.  Contact Information

Answer:

Please put a complete mailing address.  Also, make sure you provide a phone number where we can reach you if we have questions about your claim or to schedule an inspection of the property.

Section III.  Property Address

Answer:

We must have a physical address for the property.  If the property address is the same as the mailing address, you can leave this section blank.  However, if your mailing address is a PO Box or if you receive your mail somewhere else please put the actual physical address of the property here.

Section IV.  Proof of Product

Answer:

You must put the date the plumbing system was installed in your house.  If you don’t know the actual date, put the date the house was constructed.  
Systems installed before January 1, 2002 are not included in this settlement.
YOU MUST PROVIDE PROOF OF PRODUCT.  
If the fittings are still installed, you should take clear close-up photographs of them.  Try to capture any markings that are stamped or printed on the brass fittings.  The most accessible fittings are generally located on the outflow side of the hot water heater.  
If the fittings are no longer installed, you will need some other form of documentation that specifically describes the make and model of the fittings that were previously installed.  If you remove the fittings to repair a leak, you should keep the old fittings until the claim is resolved.  You can submit photos of the removed fittings for use with your claim.  Please note:  Photos of the yellow sticker on the inside of the circuit breaker box are not sufficient proof of product.

Section V.  Claims for Prior Leaks

Answer:

IF YOU ARE FILING A CLAIM FOR A LEAK YOU’VE REPAIRED, YOU MUST PROVIDE COMPLETE DOCUMENTATION OF THE REPAIRS. 
Make sure you do the following:
Check YES, to indicate you are making a claim for a leak that you repaired.
State the date the leak occurred. If you repaired multiple leaks, list each one separately.
Include the total amount you spent repairing the leak and any property damage it caused.  You must include receipts or other documents showing how much you paid.
Your receipts must show repair of the leaking fittings, not just repair or restoration of property damage like drywall, carpet, furniture, etc.
Claims for leaks must be filed within six months of the leak.  

Section VI.  Multi-Unit Buildings

Answer:

This section is for making a claim for apartment buildings, dormitories, etc. where there have been leaks in multiple units.  You must include the total number of units affected, and you must list the individual unit numbers.  Use additional sheets if necessary.
If you are filing a claim for your house, or your single condo unit, you do not need to complete this section.

Section IX.  Claims for Low Flow

Answer:

If the flow from the hot water is less than half the flow from the cold water side of that fixture, you can file a claim for low-flow failure.
IF YOU ARE MAKING A CLAIM FOR LOW WATER FLOW, YOU MUST PERFORM A SIMPLE TEST COMPARING THE HOT AND COLD WATER FLOW AND THEN COMPLETE THE LOW-FLOW TEST FORM.  THE FORM IS AVAILABLE ON THE CLAIM FORM PAGE OF THIS WEBSITE.
Instructions for conducting the test for Low Flow Failure:
Tools required: a container of at least one gallon capacity and a watch with a second hand.
• Ensure that all fixtures other than the one being tested are OFF.
• Place the container under the faucet being tested. Turn the hot water tap on full and measure the time required to completely fill the container. Empty the container and repeat the test using the cold water tap on full.
• Record both of the times on this form.
• Repeat the test for any fixtures where low flow failure is suspected.
Test results will be independently verified. 
Claims must be submitted within six months from the date of the test. 

Section X.  Multiple Leaks

Answer:

If you have had two or more leaks, you can request a replacement of all the Uponor fittings in your house.  Each leak should be reported in Section V of the claim form.  
If you are filing for a multi-unit building like an apartment or, you must have had leaks in at least 30% of the units.
YOU CANNOT REQUEST COMPLETE REPLACEMENT UNLESS YOU HAVE DOCUMENTED TWO OR MORE LEAKS.  YOU CANNOT REQUEST SYSTEM REPLACEMENT DUE TO LOW FLOW THAT HAPPENED IN THE PAST.

Section XI.  Signatures

Answer:

All owners listed on page one must sign the claim form.

Claim Filing Checklist

Answer:

If the physical address of the property is not the same as the mailing address, or if the mailing address is a post office box, make sure to complete Section III.
Include good proof of product.
Make sure you have checked YES in either Section V or Section IX.  You must either be filing for a leak at the fitting or for ongoing reduced water flow.
If you are filing for repair of a leak, make sure you include proof that the fitting was leaking and was replaced, and also the cost of those repairs.  Also include receipts for any property damage associated with the leak.
If you are filing for low flow failure, make sure you complete the low flow test form and include it with your claim.
Sign the claim form.

Disclaimer

Please do not contact Uponor, the Other Defendants, or the Court with questions about the Settlement. Any and all callers will be directed to this website. If you have questions, please refer to the Commonly Asked Questions and the other information posted here or contact the Settlement Administrator by calling 1-866-483-0374 or by writing to Nationwide Uponor Settlement, PO Box 2268, Faribault MN 55021-2388.

This site is not operated by Uponor and/or the Other Defendants. The class action is supervised by the Court and is administered by an administration firm that handles all aspects of claims processing. Uponor and/or the Other Defendants are not authorized to respond to questions from members of the Settlement Class regarding the Settlement.

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